Coaching teams is about helping these achieve superior performance, while also helping team members create more enjoyable lives for themselves and for others.

Football fans know that putting together a group of talented players does not mean you have a winning team. Nobody would dream of football players becoming a great team automatically. Coaching is indispensable. Yet, when it comes to executive groups, managers frequently entertain the fantasy that somehow high-performance can be achieved by concentrating solely on the business agenda and without any coaching.

Team coaching differs from “masculine” (business imperatives, task objectives) consulting and “feminine” (human values, relationship objectives) team building in that it leverages both parts for greater business results and improved relationships. Coaching that would not include the relational part is merely facilitation. Coaching without the business discussion would not be coaching. It could take the form of outdoors team games, which are fun and useful but insufficient for tackling the business issues. Coaches will for instance help team members realize how they behave as they accomplish the real job. They will help ensure all learnings are transferred to enhance the way team members perform the work.

We help team members:

  • Develop mutual understanding, trust and pleasure in working together;
  • Increase their awareness of current team performance;
  • Become conscious of personal strengths, weaknesses, preferences and the implications for teamwork;
  • Sharpen their communication and interpersonal skills;
  • Foster creativity and leverage diverse viewpoints to effectively address complex business challenges;
  • Articulate their contribution to the organization, taking into account the overall vision and strategy, forces in the external environment, internal culture, competencies, structure and systems;
  • Develop their commitment around a common purpose and concrete action plans; and,
  • Enhance their ability to work together (including cross-culturally and remotely). 

This process has supported me and met the needs it was intended to address beyond the expectations of the whole team. Not only have the issues previously identified been positively dealt with, but the group has been able to move on, capable of dealing with increased levels of complexity…We have established a new and exciting future together.

Peter Leyland, Vice President, Baxter Healthcare

 

Your expertise in facilitating a dynamic –and often challenging- group of opinionated professionals was clearly evidenced by the successful outcome of the meeting. The overwhelming feedback from the various team members was that this was one of the most productive, and positive meetings in our collective experiences.

Jenifer Rinehart, Vice President, Chubb Insurance

 

Fantastic!

Todd Morrison, Senior Regional Director, MoneyGram

 

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The following practices characterize our approach to executive team coaching (this is not an exhaustive list):

  • Our coaching is framed in the context of a high-performance journey and involves an elaborate intervention process. It includes interviews with each team member, team assessment, customized design, and feedback session with the team leader before any team retreat takes place. The retreat has a typical duration of 2-3 days. Follow-up retreats often take place annually, with a duration of 1-2 days;
  • Coaching is results-oriented. We help teams articulate and realize their concrete mission and objectives;
  • We tap into the experience, wisdom and talent present in the team;
  • We ensure links to the business agenda are made explicit. Lessons about leadership and team development are directly applied to reach business objectives more productively. Obstacles to success are articulated, prioritized and addressed by the team. Enablers to success are also recognized and leveraged;
  • We foster synergy and genuine commitment. To that end, team members explore their own sources of motivation, feelings and values. We believe they can best serve the team overall to the extent they are able to serve each member individually. Genuine commitment is found where team and individual objectives intersect. This creates congruence, a resonance, which is the basis of true synergy. We help unleash individual and collective potential in pursuit of the team’s mission;
  • Our coaches help executive teams make a positive difference both in the short-term (tangible results quickly) and in the long-term (sustain and improve performance and climate over time);
  • We apply a wide range of techniques. We are qualified to use a variety of psychometric assessment instruments and can adopt multiple perspectives when looking at issues;
  • We are specialists in executive team coaching. We work beyond the basics of coaching to deal with the complexities inherent both to teamwork and to the nature of challenges faced at the executive level.

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